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My Python Window in ArcGIS Pro is not working

BinhLe2

After upgrading to 2.0 or so, on my lap top. I noticed my Python window in ArcGIS Pro is not interactive. I can open it but it is a solid window, with no prompts. There is nothing to interact with...This is on my laptop, HP ZBook. I have no problems on my desktop.

Has anyone else experienced the same problem and found a fix? I did a fresh install of ArcMap and ArcGIS Pro. My video driver is up to date.

Thanks for any help!

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BinhLe2

Hello All,

I received a Windows 10 laptop (HP ZBook) to replace me Windows 7 (HP Zbook). The python window exists now in ArcGIS Pro. I am still not sure why this only happens with a laptop.

GISMallku

Brian, you're question prompted some sleuthing. It looks like if I'm not mistaken Andrew Oldham‌ did call in to tech support. I won't share any details of his network and OS etc. that I can see in the case details - will leave that up to him to post back to the thread with what he would like to share here.

Brian, I would encourage you to contact Technical Support to troubleshoot this issue. We don't see anything that indicates there is a fix needed in the software. It might have to do with specifics of network, OS, antivirus, etc. I don't have a quick answer on this thread.

Maybe we'll hear something from Andrew, Binh Le or even Erick Pound‌. Otherwise, if you figure something out with Support, please help the community by circling back on this thread.

Esri Support Contact Support

Thank you.

BrianLomas

Has this been solved? I upgraded to ArcGIS pro 2.2.4 yesterday and lost my python prompt in the python window.

DanPatterson_Retired

The newest update ArcGIS Pro 2.2.1?

We are curious whether any of the python issues have been fixed with the minor patch

AndrewOldham1

I'm having the same issue after installing it on a new machine. Anyone figure it out?

ErickPoundFDNY

I am having the same issue. Did you have any luck getting this fixed?

BinhLe2

No luck on the theme. I switched to light versions and nothing changed. i updated from 1.4-2.0 using the ArcGIS pro update feature. Since then, I have uninstalled and reinstalled the entire ArcGIS suite. I am currently running ArcMap 10.4.1 and ArcGIS Pro 2.1.3

DanPatterson_Retired

so this isn't some 'Dark theme' issue is it? (don't know if they even have that for PRO... and if so... why???)

which leaves resetting your application profile (normally an arcmap issue).

Also what do you mean by .... After upgrading to 2.0 or so ...

What was the last version installed and how did you upgrade? (reinstall? update from within PRO?)

BinhLe2

Dan,

Thanks for the suggestions.

-checked out the system reqs-all good. Just performed a repair, still no text box.

DanPatterson_Retired

specs may have changed?

Did you try running the check on this page

http://pro.arcgis.com/en/pro-app/get-started/arcgis-pro-system-requirements.htm

underneath the Supported Operating Systems header?

You might try a "Repair" from windows control panel, Add/Remove Programs

GISMallku

I can't tell from your screenshot but do you not see the cursor at the bottom?

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