Most of the exported files are damaged, although ArcGIS does not show any error!

BabakJfard

It's been a while. Most of the time the files I export from ArcGIS pro (in all formats) are created fine without any warning or error message in ArcGIS Pro. But when I want to open them they won't, and system shows this error message :

 

could not open 'Map.pdf' because it is either not a supported file type or because the file has been damaged.

 

Why is this happening.??(But some times for some formats it works, but then again another time it stops working!!)

 

Thank you very much for your help.🙏

TomBole

Hi Babak, 

Sounds like you are running into a bug.  Depending on the version of ArcGIS Pro you might be running into issues covered in one of these posts:

https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-2-4-cannot-export-to-any-format/td-p/452119

https://community.esri.com/t5/arcgis-pro-questions/arcgis-pro-export-to-pdf-pdf-won-t-open-in-acrobat/td-p/393581

Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support.

Thanks,

Tom