Hi,
I've built a web map which contains mapped footpath defects. We manage our defects using a separate asset management system which has an app and can be navigated to via a web link. I've configured the pop up to include a dynamic link to the specific defect which when clicked opens the app to the defect no problem.
The issue I'm finding is that on the Android devices we've tested it will open the web link in the app, but the app itself will be within the explorer window, and not it's own separate window. Testing within iOS seems to show that the clicked link opens within the app, separate to the explorer app.
I've attempted to create custom popups with a HTML link with a target="_blank" parameter (which seems to be the default set up anyway) but this doesn't work. I've also checked the default app settings, which are correct, and set the android OS to prompt for the app selection when the link is clicked (as seen on the left in the first screenshot) but this doesn't resolve the issue.
Are there any workarounds to this? Is this related to the explorer app at all or is this due to the other app we're working with? Any help or information is appreciated.
Cheers
Nathan
Ben Van Kesteren