Update Email in Profile as User or Publisher

Question

Hello,

I wonder why an ArcGIS Online user or publisher role cannot update their own email address under their own profile page?

Also, is there a way for administrator to change the new level user role (1 or 2) at once from a list of users instead of one by one?

Thank you,

Emily

EmilyLee2 · Answer

Thank you Kelly.  I am an administrator in an enterprise account.  Our agency has change our email domain, it's kind of a pain to manually change everyone's email address one by one for hundreds of them.  That's why.

KellyGerrow · Answer

Hi Emily,

Administrators can change the email addresses for members in their organization. Additionally, if you have a public account you can also change your email address. Any other role will require an administrator to update the email address for the organization member. Manage profile—ArcGIS Online Help | ArcGIS

Hope this helps,

-Kelly

RebeccaStrauch__GISP · Answer

re: the changing and whether being links to the "My Esri" blocks it....there are so many variable as to how these accounts are now set up...preexisting, preset, etc, that may possible have an affect is my guess.  For our org, I also setup the account (fn.lm_agency is the default) and not have users provide one....easier to keep separate from the other activities and for me to remove when they leave employment.

I wonder why Esri created this new role Level 1/2 when we have the 'Viewer' only role option already.

Many of us have asked for a cheaper option than the full named-user option.  If cost isn't an issue and you have enough slots, I think you can leave all at level 2.  But for our agency where we have 300+ ArcGIS users but only 50 licences, and thus 50 names users, and may want non-GIS users/managers to view (non-public sites) but not work with ArcGIS Online, this should be a nice option.  I have not yet seen a price list from my rep on the level 1 costs.  Last I heard this was still being developed (but haven't checked for a couple days).

re: moving the contents....it actually is pretty easy with some of the admin tools available

Tools · Esri/ago-admin-wiki Wiki · GitHub

How I use the tools...We have a "hold" named user that I use when users leave employment but I don't know if their content needs to be kept and transferred to another user or deleted.  I create a folder for them under this account and transfer they content...then I can delete their account account and contact others in their group.  My point being, it isn't that hard or time consuming to transfer (contacting the staff however....)