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ArcGIS Enterprise Builder 10.5.1 - configuration error

DaveAdams

All,

I also have a installation problem using the new ArcGIS Enterprise Builder 10.5.1 on a windows server. Looking in the installation logs all the software successfully installed but during the configuration wizard it fails on 4) Register Data Stores with GIS Server. I get the following error "Unable to register the Portal with the Web Adaptor. Please make sure that that the Portal is running and that the account specified has administrative privileges".

The Portal and server are both running and I can sign into them with my admin account.

Configuration wizard

Any help would be greatly appreciated.

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Accepted answers

JaredYost3

After talking with support I have found that I did not need to run the Enterprise configuration wizard. This is all done automatically by the Enterprise builder. According to ESRI staff the reason it is failing in running the wizard is because it is already setup by the builder. Now I'm just fighting a battle with federating, but that is for another thread.

All comments

KanikaKumar

Can you please share the error from the Logs?

Anonymous User

Are you able to go to the web adaptor configuration page? There should be one called server and one called portal

ArcGIS Enterprise Builder configuration wizard—Installation Guides (10.5) | ArcGIS Enterprise

I want to see if you can hit https://[your machine.domain.com]/portal/webadaptor

JaredYost3

I am having the same error message. I have confirmation that portal is configured for Web adaptor.

portal-20171220.110942-10672-0.0.log.zip

portal-20171208.144513-10104-0.0.log.zip

Anonymous User

Jared,

Are you using one web adaptor for both server and Portal? If so, that is not supported.

JaredYost3

I would assume the Enterprise configuration wizard would have handled that correct?

JaredYost3

Anonymous User

That is correct, but I see a third web adaptor in your setup.

JaredYost3

OMARGAAFAR

Any solution for this questions? I get the same following error "Unable to register the Portal with the Web Adaptor. Please make sure that that the Portal is running and that the account specified has administrative privileges".

KanikaKumar

Omar,

Can you try accessing https://machine.domain:7443/arcgis/home and https://machine.domain:7443/arcgis/sharing to check if your Portal is up and running?

OMARGAAFAR

Hi Kanika,

Yes both works fine. I tried with AGE Builder 10.5.1 and AGE 10.6 ;

But I need to end the configuration of my AGE installation.

How can you help me please?

Thanks

Portal106

sharing106

sharing_rest_106

KanikaKumar

Omar,

It looks like you have a Portal already configured with your Portal.

Can you please log on to https://machine.domain:7443/arcgis/portaladmin and go to systems-> web adaptors to check if there is a web adaptor already registered with your Portal. If yes, you can choose to unregister it and then try to re-configure the web adaptor you want from https://wa_hostmachine/wa_name/webadaptor.

Also, please do list details on your environment settings, and steps you have taken to install and configure so far. Do you have an ArcGIS Server as well?

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