Hi,
I am quite new to Quick Capture, which I am using as a mobile app on an iPhone 7. When I ran some tests, I was able to successfully collect and send points and, later, to see these points in AGOL or in ArcPro.
However, I recently tried to collect several hundred points in a more remote location. Autosend was enabled, but the points did not appear to be sending, which I guessed might be due to poor cell reception at that location. The points would remain visible on the map within the Quick Capture app until the app was closed. When the app was reopened, the old points would no longer be displayed on the map, but the app still displayed the text "sending records...".
I have now left the cellphone connected to WiFi for over 12 hours, and the points have not uploaded nor have I received any "failed to send records" error in the app, with an option for recovering/emailing a backup file as was mentioned here. Instead, the "sending records..." process just appears to be frozen.
Is it possible to recover these points another way? Or is it possible that the sending process will resume if I leave it long enough? Do you have any suggestions for accessing and transferring the file from an iPhone device?
Thanks,
Ela
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