source ArcGIS Server cannot be found

Question

In an ArcGIS for Server (10.3.1) cluster running on three VMs (Windows Server 2008R2 standard), during the replication process we are frequently encountering an error that causes the server to become unresponsive. The error message we see on the server is "source ArcGIS Server cannot be found". Has anyone encountered this issue and found a solution?

GISCloud · Answer

We encountered the same problem and the same software version as you, but we are using Red Hat Enterprise 9.2 system. After we released the scene service (slpk), it could not be loaded in the web browser, but it could be loaded normally on the desktop. Two-dimensional map slicing did not have this problem. The error log is as follows: Error getting service. Unable to process request. Service Hosted/baoli_v1_9/SceneServer not found

MarcusAndersson · Answer

Hi!
Old thread, but did this ever get solved? 
I'm experiencing the same issues right now (Enterprise 10.8.1, Windows Server 2019)..

Thankful for any hints about this!

BR,
Marcus

DanielUrbach · Answer

Is this issue always with the RVAVAPP26 machine?  It may be that something is preventing this machine from retaining contact with the config-store of the site, or causing that connection to periodically break.

I would recommend opening a ticket with Esri Support Services if that is available to you, as there are many reasons why this could happen and it may take a bit more intensive troubleshooting than we can do over a forum like this!