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Hosting server grayed out unable to select Hosting server

KennethBusby

The following message is in a flyout when I put my cursor over the server.

"The federated server uses a non-ArcGIS Data Store as the ArcGIS Server's Managed Database and cannot be set as a hosting server."

I have installed Arcgis Data Store and followed the instructions but it is not showing up.

anyone have this issue?

ArcGIS_DataStore_Windows_1061_163980

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JeffSmith

I think this may be caused by an SSL certificate trust issue. I'd recommend checking the certificate used by Server over 6443. If this is a certificate that was imported into Server, can you confirm that Portal trusts the certificate authority that signed the certificate? If this is the default self-signed certificate that was generated when Server was installed, can you confirm that the hostname listed in the Server admin url matches the common name for the certificate? Another good way to test if Portal trusts the certificate is to use the checkUrl.jsp endpoint.

https://portal.mydomain.com/portal/sharing/checkUrl.jsp?url=https://server.mydomain.com:6443/arcgis/admin

If this comes back with an http 200 response, the certificate is trusted. If this comes back with an error, it is likely a certificate issue.

Once the certificate is trusted, the Hosting Server should not be grayed out.

ZahinaKhan

Did you configure the ArcGIS Data store as a relational data-store with ArcGIS Server?

Do you have any enterprise database that is configured as managed database with the ArcGIS Server?

AdamCottrell

Kenneth, did you every get this figured out?

I'm having the same issue and yes, my site has a trusted SSL, and yes, the data store has been configured as a relational and no, I do not have an enterprise DB set up as a managed DB with ArcGIS Server. Mine is a fresh install. Any help would be greatly appreciated. Kenneth, did you every get this figured out?

JonathanQuinn

Check the network requests when loading the My Organization page. If you see a request from Portal to the Admin API of Server through the Admin URL you used to federate failing with a 403 error, then the problem is that the Portal doesn't trust the certificate used for the Admin URL as Jeff Smith‌ mentioned. The Portal is attempting to determine if the Server has a registered relational Data Store and if that request fails, the option will be disabled. The Portal logs would also contain an error about a certification path not being trusted.

If all requests return a 200, then you may have to look at the response of the request I mentioned above to check what's returned.

AdamCottrell

Thank you for your quick response. I did the network request lookup and I am getting an error. A 500 error. I also checked the logs and I am receiving a Invalid SSL certificate found. PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

The funny thing, both the Portal and Server are on the same machine and I have both of them using the same imported CA SSL Cert. IIS has it binded to 443, I have imported the .pfx to both Portal and Server Apps, and pointed both apps to this imported PFX. Both Portal and Server, when browsing to the web adaptor URL, show that they are trusted.

Any ideas? What I'm I missing?

MarianneCaouette1

Hello ,

I actually have a similar error and we cannot understand which configuration is causing the undesired behavior.

All certificated seems to be correctly in position; if I execute the :

https://portal.mydomain.com/portal/sharing/checkUrl.jsp?url=https://server.mydomain.com:6443/arcgis/admin

I get also

{   "success": false,   "error": {"message": "Unknown Exception"} }

Has Anyone found any solution?

I logged an error when I try to select the hosting server in the portal admin.



where 
https://portal.agiro.org/arcgis is my portal 
and 
https://apelaapp01.apel.dom:6443 is my internal server

If I try the string on my server it works....

Any help from the world is welcome

GIancarlo

JonathanQuinn

Did you import your own certificate to use for port 6443? If so, can you describe how the certificate was created, (CN, who it's signed by, etc).

VickyWang

Hi Kenneth

Does your hosted ArcGIS server allow use admin URL via WebAdaptor URL? https://webdaptorURL/hostarcgis/manager

If yes and if you could un-federate it with Portal. Then federate it back with the Hosted ArcGIS server via WebAdaptor URL. You will able to see the drop-down list from the hosted ArcGIS server URL (This working for me for Enterprise 10.8.1). The valid SSL certificate is for hosted ArcGIS WebAdaptor SSL

If you did not allow the hosted server to use the admin URL via WebAdaptor then you can do that via the portal admin page.. in the federated server (the hosted ArcGIS server one) and click update... then it will update it to the hosted server.

https://support.esri.com/en/technical-article/000023182

How To: Select a hosting server through the Portal Administrator Directory

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