Hi
In our application we are experiencing crashes, freezes and this is complety random. i previously opened a thread to ask for help for this problem (Map crash runtime .Net 100.3 ), i was using runtime 100.3 and i hoped that in the next realese this would be fixed. I updated to runtime 100.4 but it still happens. i have two dump files that i could got when the application crashed
In Windows Event viewer i can see the following entry when the map crash. I updated the graphics drivers and i check that it support direct x. I am running the application in windows 10 but it also happen in windows 7
Faulting application name: app.exe, version: 7.3.0.22, time stamp: 0x5bcdbb4c
Faulting module name: ucrtbase.dll, version: 10.0.17134.191, time stamp: 0xcb91c047
Exception code: 0xc0000409
Fault offset: 0x000a253b
Faulting process id: 0x3a94
Faulting application start time: 0x01d46a0ab829c273
When the application freezes, i can see the following in the ouput windows in visual studio
Excepción no controlada: Esri.ArcGISRuntime.ArcGISRuntimeException: DirectX failure CreateQuery code = 0x887a0005:
c:\daily_r\rtc\runtimecore\c_api\src\mapping\map_view\geo_view.cpp(203) : error : Exception caught in RT_GeoView_pulse
en Esri.ArcGISRuntime.ArcGISException.HandleCoreError(CoreError error, Boolean throwException)
en RuntimeCoreNet.GeneratedWrappers.Interop.CheckError(IntPtr errorHandle, Boolean throwOnFailure, GCHandle wrapperHandle)
en RuntimeCoreNet.GeneratedWrappers.CoreGeoView.Pulse()
en Esri.ArcGISRuntime.UI.Controls.GeoView.Esri.ArcGISRuntime.Internal.IDxSurfaceSource.Pulse()
en Esri.ArcGISRuntime.Internal.HostedSurfaceElement.CompositionTarget_Rendering(Object sender, EventArgs e)
en System.Windows.WeakEventManager.ListenerList`1.DeliverEvent(Object sender, EventArgs e, Type managerType)
en System.Windows.WeakEventManager.DeliverEvent(Object sender, EventArgs args)
en Esri.ArcGISRuntime.Internal.RenderingWeakEventManager.OnCompositeTargetRendering(Object sender, EventArgs e)
en System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
en System.Windows.Media.MediaContext.AnimatedRenderMessageHandler(Object resizedCompositionTarget)
en System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
en System.Windows.Threading.DispatcherOperation.InvokeImpl()
en System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
en MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
en System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
en MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
en System.Windows.Threading.DispatcherOperation.Invoke()
en System.Windows.Threading.Dispatcher.ProcessQueue()
en System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
en MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
en MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
en System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
en System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
en MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
en MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
en System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
en System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
en Esri.ArcGISRuntime.Internal.HostedSurfaceElement.SurfaceBackgroundUiWorker(Object arg)
en System.Threading.ThreadHelper.ThreadStart_Context(Object state)
en System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
en System.Threading.ThreadHelper.ThreadStart(Object obj)
The dump files can be found here
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
Please help me
Thanks
