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Why Is There No Hosting Server Available in Portal?

Mark_Hotz

I'm in the process of implementing ArcGIS Data Store, and a part of that process involves first designating a hosting server. I have just upgraded everything on our Sandbox to version 10.6.1 (ArcGIS Enterprise and ArcGIS Desktop). I am going through the steps on our isolated sandbox server first in case I blow something up. When I get to the window in Portal for ArcGIS (Organization ► Edit Settings ► Servers), the drop-down under "Hosting Server" is empty. However, when I review the same drop-down under Hosting Server in our production environment, an option is available:

The Sandbox is supposed to be an exact copy of what is in Production...so how could there be a discrepancy? How do I ensure that there is indeed a Hosting Server option here? From where is Portal retrieving this Hosting Server path?

Thanks

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JonathanQuinn

I'm guessing that the federated Server in your sandbox environment either doesn't have a relational ArcGIS Data Store registered (anymore, perhaps), or it's not validating. Take a look at the data stores first through Manager or the Admin API and make sure that you can see the ArcGIS Data Store registered and it validates.

Mark_Hotz

Johnathan:

Thanks for the pointer...that is probably what I'm doing wrong. I'm still doing things out of sequence it seems. I will work on the Data Store configuration and registration first. I started to do this a week ago but quickly discovered that I was doing this with version 10.6.1, when everything else is 10.6...and I was not permitted to configure until the versions were synced. Now that I have everything upgraded in our isolated sandbox environment I should be able to configure and then register Data Store. I'll keep you posted.

Thanks again

AaronDorsey1

Were you able to resolve this? I have the site federated in Portal, Server Manger shows the Data Store as the Managed Database (and validates), and the Data Store config status shows that Relational and Tile Cache are configured, but nothing shows up under hosting server in Portal (same as your sandbox screen).

JonathanQuinn

If you have verified that the Data Store is registered and validates, it may be that Portal doesn't trust the certificate used for the admin URL during federation. Check the logs and if you see an error that indicates a certification path isn't trusted, import the certificate used for the admin URL into Portal:

Configuring the portal to trust certificates from your certifying authority—Portal for ArcGIS (10.6) | ArcGIS Enterpri…

Mark_Hotz

Aaron:

Exactly what Jonathan said. We federated our ArcGIS Server-Portal for ArcGIS first, and then installed Data Store. The certificate issue did come up with our implementation too, but it was soon resolved. Once our Data Store was installed, configured and recognized, we were then able to set the hosting server in Portal under: Organization ► Edit Settings ► Servers.

Daniel_Szucs

Hey
I think I had the same problem what Aaron and Mark was mentioning. For me the solution was to unfederated the machines, and federate them again, but using the long name of the name of server. The long server's name was like with a great deal of random characters after my domain name and finished with "…internal.cloudapp.net:6443/arcgis".

That has opened the Server roles setting, and I could choose the server. There on the other hand, the server is shown with the external DNS name/arcgis, and so as longer down the page, in the dropdowns, I see the server with the external DNS/arcgis and not the azure URL.

Do you maybe know the why, or how should that Azure URL be used in this case?

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