ArcGIS and Citrix 'local search' issue

Question

One of our users is having a problem with the local search coming up blank.

Doing a quick searching of GeoNet I found a few references to editing the register and reset Internet Explorer settings. Unfortunately these options seem to be assuming that ArcGIS is installed locally,

Does anyone know what might be the issue or what settings can be changed to make it work in a citrix environment.

Regards

Dean Howell

DeanHowell1 · Answer

Yes I think you are correct as when the users profile was reset previously the problem disappeared but has now come back.

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WesMiller · Answer

I talked about with one of the IT guys earlier he seems to think it may be something with that individuals profile

DeanHowell1 · Answer

Thanks Wes, I am guessing it must be a local user setting that is

interfering with the search display as it is only happening to one

particular user.