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Issues w/ viewing a Stream Service on a Mobile Device

ISP_graynic

Hello! I have a StreamServer that is processed using GeoEvent from an AVL feed. I am able to add the stream service to a webmap in Portal or Online and see the streaming location. When I try to view the webmap on a mobile device however it will not load. I also tried to view the webmap via Explorer and get an error (Error Code 7005: Layer failed to load). Has anyone else had issues with viewing a stream service in a webmap on a mobile device? Thank you!

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DerekLaw

Hi Nicholas,

> I am able to add the stream service to a webmap in Portal or Online and see the streaming location. ... I also tried to view the webmap via Explorer and get an error (Error Code 7005: Layer failed to load).

FYI, viewing stream services in ArcGIS Explorer is not supported,

Make maps—ArcGIS Explorer | Documentation

(see limitations section)

Hope this helps,

ISP_graynic

Thank you Derek Law‌! Do you know if this limitation also applies to basic webmaps and apps outside of Explorer on mobile devices?

DerekLaw

Hi Nicholas,

Apologies for the late reply, I've been out of the office on vacation after the esri virtual UC.

> When I try to view the webmap on a mobile device however it will not load. ... Do you know if this limitation also applies to basic webmaps and apps outside of Explorer on mobile devices?

Can you please be more specific, how are you viewing the stream service if not in ArcGIS Explorer? and on what kind of device?

ISP_graynic

Not a problem Derek Law‌! I'm trying to view it in either a webmap via a mobile browser, or a webapp in a mobile browser built in ArcGIS Online. I'm trying to access it on an iPhone.

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