How to get number of unique users per app in ArcGIS Portal

Question

Hi everyone,

What’s the best way to get the number of unique users per app (e.g., Experience Builder) in ArcGIS Portal?

Is there a recommended or built-in way to track this?

We’re looking to understand usage across several apps to help estimate licensing needs for an upcoming agreement.

Thanks!

HusamOqer95 · Answer

Thanks for your reply @GlenterpriseUK !

I'll give it a try.

GlenterpriseUK · Answer

Hi @HusamOqer95,

There is no built-in functionality until ArcGIS Enterprise 12.1 to report the number of unique users for a specific application, such as an Experience Builder app.

As an alternative, you can query the Portal logs (configured at the Info log level or higher) and filter the entries for requests associated with the Experience Builder application’s URL or item ID. You can then extract the usernames from the user field in the log entries and count the distinct users over the desired reporting period.

Regards,

Glen