I can't link folder, save layers nor run tools. My software is completely useless

Question

I lost the capability of linking new folders via pop up menu. The dropdown menu that usually says "folders" in the "Add folder connections" in now blank. when I click a folder the "name" bar doesn't update, and the only option is open (not ok) , so i keep navigating in subfolders.

Also when saving a layer whatever path and name I select (even local folders as documents) i get network error.

Also now when i run a tool it shows and error immediately saying  ERROR 000730: "layer path" does not exist within table.

I'm happy to provide screenshots but the blog says i don't have permission to upload images right now.

I tried uninstalling, switching user and nothing. The entire software is basically useless

LBeaneVerisk · Answer

Hi Leonardo,
I am having the same issue--have you found a solution?
I have uninstalled and re-installed with no luck.

merigens6 · Answer

That really is like something deeper than just a UI glitch especially with the path errors and network issues happening together. Could be permissions or a broken config/cache messing with how the app reads directories. I’ve seen similar cases discussed in a few communities (even stumbled on some fixes while browsing Rejekibet, so checking folder permissions and resetting user configs might be worth a shot.

AaronKoelker · Answer

Not sure what exactly you mean by the 'pop up menu', but do you get the same behavior if you try to add a folder from the Favorites panel in Catalog instead of the Project panel?