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ArcGIS Enterprise Patch Notification showing patch available after it is installed

Brian_McLeer

Has anyone had the scenario with ArcGIS Enterprise Patch Notification where you installed an available patch, but then it still shows that is available and also that it was installed? I am assuming it was installed, but seeing if there is a way to get the GUI to reflect that.

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joyoung_kerrvilletx

This issue happens a few times a year with ArcGIS Enterprise. Usually Esri will release a Patch B about a month later that does not do anything other than fix the listing in the Patch Notification app. I have seen/experienced this mostly with ArcGIS Server. I cannot remember a Patch B that ever said the initial patch installation did not apply correctly when a patch still shows up in the Available Updates section after it was installed.

The ArcGIS Server Reconcile and Post Consistently Patch is still showing in the Available Updates section for me as well.

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ToddTurner2

Can you please explain what is meant by "Adding scan exclusions to the ArcGIS directories"?

EdwardNagel

Just a quick follow-up to my previous post... I was able to successfully apply the patch by...

Adding scan exclusions to the ArcGIS directories
Shutting down the ArcGIS Server service
Executing the update from the Command Prompt as an administrator
After the update completed, I completely shut down the instance
After waiting 20 sends or so, I started the instance back up
After waiting 5 minutes, I checked to make sur that the server came back on line

I know these items have been mentioned before, but this was the only way I could get the latest patch installed and be recognized as being installed:

NONPROD-Hosting-Screenshot.png

EdwardNagel

I'm newer to ArcGIS than most, so when this happened to me yesterday, I immediately contacted ESRI Support ( submitted a ticket ). I attempted a few things that they suggested, but nothing resolved he issue. However, they were kind enough to inform me ( twice ) that they didn't see the issue since it wasn't happening to them. Great support!

Brian_McLeer

Thank you @Joshua-Young, I'll keep my eye out for the next patch. Glad I'm not the only one who is seeing it.

joyoung_kerrvilletx

The ArcGIS Server Reconcile and Post Consistently Patch is still showing in the Available Updates section for me as well.

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