Move an ArcGIS Data Store to another machine

Question

Hi Team, We are in the process of adding a new machine to the existing ArcGIS Data Store. After installing the ArcGIS Data Store on the new machine and attempting configuration through the Data Store Configuration Wizard, I am facing an issue. A snapshot of the error is attached here & logs is given below Attempt to configure data store failed. Attempt to configure data store failed. Caused by: Connection timed out while waiting for the primary data store machine to become available. As part of the troubleshooting, I have already performed the following checks: * Added the required Data Store ports to Windows Defender Firewall. * Updated the hosts file entries on both machines. * Verified connectivity — confirmed access from the new machine to the existing Data Store and vice versa. Thanks & Regards, Kristofer

jskinner · Answer

@Kristofer if you still have backups or a webgisdr backup, you can try the steps outlined in the following video:

https://community.esri.com/t5/arcgis-enterprise-documents/restore-and-upgrade-relational-data-store-after/ta-p/1664356

Kristofer · Answer

Hi @JakeSkinner & @Priya_Das , While migrating the relational Data Store, the process progressed successfully until approximately 100 GB out of 102 GB (the total size of the existing Data Store). However, an error occurred at that stage, and the migration not complete. Log - Attempt to configure data store failed. Attempt to configure data store failed. Caused by: Failed to configure standby machine for relational data store. Caused by: The relational data store backup utility failed. The database backup files were not created. Before migration, I have already performed the following actions: Deleted the existing backups using the deletebackup utility. Reset the backup location to the default path: D: \arcgisdatastore\backup\relational. Requesting your support in reviewing the issue and advising on the next steps to complete the migration successfully. Thanks & Regards, Kristofer

Priya_Das · Answer

Hello @Kristofer

You can allow check this documentation "Migrate to a new machine in ArcGIS Enterprise(Steps for ArcGIS Data Store)": https://www.esri.com/arcgis-blog/products/arcgis-enterprise/administration/migrate-to-a-new-machine-in-arcgis-enterprise