Hi,
I have a High Availability (HA) ArcGIS Enterprise setup (11.4v), and I'm encountering an issue with portal reindexing.
When I check the reindex status using the private URL of one portal machine, the store and index counts are consistent and correct. However, when I check the same from the other portal machine’s private URL, the index count shows as zero, even though the store count is accurate.
The environment is otherwise healthy, and both portal machines are part of the same HA setup. This inconsistency is concerning, especially since it could affect search and content discovery.
Has anyone experienced a similar issue?
- What could be the possible reasons for this discrepancy?
- Could it be related to synchronization issues between the portal machines or something else?
- What steps can I take to resolve or further diagnose this?
Any insights or suggestions would be greatly appreciated.
Thanks in advance!
