Hello
I'm changing the setup of Portal to a HA setup.
The Portal was installed many years ago (10.5.1?) and was upgraded several times. Today the version is 11.2
We want to join now a standby Portal. Before doing so we migrated the arcgis portal content to a fileshare
First we manually copied the local content folder to the fileshare, next we edited the directory location through portaladmin ( System > Directories > content > Edit Directory)
After doing so & restarting the service & the whole portal machine, we saw a blank page when navigating to https://localhost:7443/arcgis/home although the java processes and Portal service were running.
In the DEV tools of the browser we saw a 404 error for arcgis/sharing/rest/portals/self?f=json
Nothing to see in the Portal logs
In the catalina tomcat logs however:
10-Feb-2025 13:58:47.586 SEVERE [main] org.apache.catalina.core.StandardContext.startInternal One or more listeners failed to start. Full details will be found in the appropriate container log file
10-Feb-2025 13:58:47.586 SEVERE [main] org.apache.catalina.core.StandardContext.startInternal Context [/arcgis/sharing] startup failed due to previous errors
And in the localhost tomcat logs for the same timestamp:
10-Feb-2025 13:58:47.586 SEVERE [main] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener instance of class [org.springframework.web.context.ContextLoaderListener]
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'accountsRequestHandler' defined in class path resource [spring/gw-dispatcher.xml]: Cannot resolve reference to bean 'gwAccounts' while setting bean property 'accounts'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'gwAccounts' defined in class path resource [spring/gw-config.xml]: Cannot resolve reference to bean 'gwCommunity' while setting bean property 'community'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'gwCommunity' defined in class path resource [spring/gw-config.xml]: Cannot resolve reference to bean 'securityPermissions' while setting bean property 'securityPermissions'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'securityPermissions' defined in class path resource [spring/gw-config.xml]: Cannot resolve reference to bean 'gwContent' while setting bean property 'content'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'gwContent' defined in class path resource [spring/gw-config.xml]: Cannot resolve reference to bean 'gwSearch' while setting bean property 'search'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'gwSearch' defined in class path resource [spring/gw-config.xml]: Cannot resolve reference to bean 'cloudServiceManager' while setting bean property 'cloudServiceManager'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'cloudServiceManager' defined in class path resource [spring/gw-cloudservice.xml]: Cannot resolve reference to bean 'agsServicePublisher' while setting bean property 'agsServicePublisher'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'agsServicePublisher' defined in class path resource [spring/gw-cloudservice.xml]: Cannot resolve reference to bean 'hostedServiceItemManager' while setting bean property 'hostedServiceItemManager'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'hostedServiceItemManager' defined in class path resource [spring/gw-config.xml]: Cannot resolve reference to bean 'serverFederation' while setting bean property 'serverFederation'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'serverFederation' defined in class path resource [spring/gw-security.xml]: Cannot resolve reference to bean 'environment' while setting bean property 'environment'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'environment' defined in class path resource [spring/gw-config-beans-portal.xml]: Invocation of init method failed; nested exception is java.lang.RuntimeException: java.lang.RuntimeException: java.lang.NullPointerException
Not sure whether related, but I noticed afterwards that the initial local path to the content folder had a parameter isConnectionStringEncrypted :
{"type":"fileStore","provider":"FileSystem","connectionString":"D:\\arcgisportal\\content","isConnectionStringEncrypted":false}
When switching to the fileshare we kept this parameter, but during troubleshooting we removed it (Change the portal content directory—Portal for ArcGIS | Documentation for ArcGIS Enterprise seems to suggest that this is only relevant for Azure Blob or Amazon S3)
Long story short: after removing this parameter and rebooting the machine, Portal became available. And when creating new items new folders were created on the fileshare indeed (not in the local folder anymore)
However, 2 days later we needed to add a property through portaladmin (home > system > properties). After doing so, the Portal reboots automatically. But we ran into the same issue: blank page and the same tomcat logs. This time, I can't get it working anymore
Any ideas on this?
Best regards
Phil
@JonathanQuinn
