Hello,
I am in trouble installing high available portal. When I try to add the second machine to the existing portal I get the following error.
There was an error when attempting to join the existing portal.
Unable to create a highly available Portal as required ports are unavailable. Refer to the documentation on the ports required by Portal for ArcGIS. Check the firewall to allow communication on these ports and that they are not currently in use by another application.
Portal log as below.
<Msg >Getting machines count from primary portal machine.</Msg>
<Msg >Successfully obtained machines count from primary portal machine success.</Msg>
<Msg >Validating ports which are used by a highly available Portal.</Msg>
<Msg >Validating hazelcast cluster configuration which are used by a highly available Portal.</Msg>
<Msg >Unable to create a highly available Portal due to the hazelcast cluster configuration failure. Refer to the documentation on the ports required by Portal for ArcGIS. Check the firewall to allow communication on these ports and that they are not currently in use by another application. Node failed to start!</Msg>
<Msg >Unable to create a highly available Portal due to the hazelcast cluster configuration failure. Refer to the documentation on the ports required by Portal for ArcGIS. Check the firewall to allow communication on these ports and that they are not currently in use by another application.</Msg>
<Msg >Join site initialization failed. Unable to create a highly available Portal as required ports are unavailable. Refer to the documentation on the ports required by Portal for ArcGIS. Check the firewall to allow communication on these ports and that they are not currently in use by another application. Unable to create a highly available Portal as required ports are unavailable. Refer to the documentation on the ports required by Portal for ArcGIS. Check the firewall to allow communication on these ports and that they are not currently in use by another application.</Msg>
<Msg ">Join site failed; reverting Join site configuration on local machine.</Msg>
Windows firewall is disabled. I confirmed by telnet I can connect to ports "5701, 7120, 7443, 7654" But ports "7820, 7830, 7840" are not accessible.
This is fresh installation of ArcGIS Portal version 11.2
Thank you,
Suleyman.
