ArcGIS Portal Stability for High-Traffic Emergency System

Moi_Nccncc

We currently operate five ArcGIS Servers 10.8.1, managing thousands of requests per hour across approximately 200 map services, alongside geo-processing and network analysis services. Our system's stability has been commendable thus far.

In our pursuit of technological advancement, we are contemplating a migration to ArcGIS Server 11.2 and incorporating ArcGIS Portal for enhanced user management capabilities.

Our primary concern revolves around the stability of ArcGIS Portal and its suitability for our demanding use case. Given the critical nature of our emergency system, any potential failover or downtime in the portal could incur significant costs and disruptions.

We are particularly interested in insights from the community regarding:

1. Stability and Reliability: Based on your experiences, how stable and reliable is ArcGIS Portal in handling high-traffic environments similar to ours?

2. Failover and High Availability: What strategies and best practices can we employ to ensure failover and high availability in our ArcGIS Portal deployment?

3. Scalability: How scalable is ArcGIS Portal for accommodating large numbers of requests and services? Are there any performance considerations we should be mindful of?

4. Performance Monitoring and Optimization: What tools and techniques do you recommend for monitoring and optimizing the performance of ArcGIS Portal?

5. Testing and Risk Mitigation: Can you share any insights or lessons learned from migrating to ArcGIS Portal in high-stakes environments? What testing methodologies and risk mitigation strategies do you suggest?

6. Support and Community Resources: How effective have you found Esri's support services and community resources in addressing issues and challenges related to ArcGIS Portal?

We appreciate any insights, tips, or best practices you can offer based on your experiences. Your input will greatly assist us in making informed decisions about our migration strategy.

Thank you for your time and expertise.

Best regards,

BillFox

Hi,

That's a very deep rabbit hole you are looking into.

Here's a quick overview of our shop. I hope it helps you.

We started with esri's ArcIMS product on IBM's AIX Unix platform back in the 1990's and have learned many things since then.

Our crew just stood up our on-premise 11.1 High Available ArcGIS Enterprise stack on Windows server 2022 (about 33 virtual machines) and it is doing great.

Each of the ArcGIS Enterprise components has at least one partner machine (web adaptor, portal site, arcgis server sites, data stores).

It is very nice to have the high available options to help minimize downtime and get some routine system maintenance tasks like Microsoft updates and esri patches taken care of outside our normal Thursday afternoon maintenance window of 16:00 - 18:00.

We are currently installing the ArcGIS Monitor product as well as configuring federated ArcGIS Server Image Server sites for raster analytics, image hosting and dynamic image for use with ArcGIS Urban/CityEngine and our Nearmap 3D aerial imagery products (DEM/DSM/Lidar/TexturedMesh/TrueOrtho/Vertical/AI).

Then we'll integrate our esri street map premium data sets for routing and geocoding options.

The esri community here is great as is the esri customer and technical support.