Hello,
I am using the desktop version 3.2.2 and I have a question regarding service area. I have conducted a 5 min service area and received the below output. I am wondering why the service area only encompasses the side street but it does not travel down the straight road further. I have tried unchecking the hierarchy box to see if that is the issue but I get the same result. There is obviously something I am missing or an explanation that I can't find. Any ideas?

Thank you,
Jodi