gis.admin.servers.list Hangs

Question

I'm migrating a Python script that starts and stops services from ArcGIS Enterprise 10.6.1 to 10.9.1.  In the ArcGIS API for Python, the function gis.admin.servers.list hangs now.  If you enter gis.admin.servers.__dict__, there is an attribute _server_list that is None.  Through the portal admin API, I can see our one server as being federated with the portal.  I did not setup the server so I don't know all the details of how it was set up.  I'm just wondering if anyone knows what direction to go.

RejeanLabbe · Answer

@Marshal Your answer is probably the best. I'm on Enterprise 11.5 and gis.admin.servers.list() takes few minutes to process. I changed my script like this :

myserver = arcgis.gis.server.Server(url=f"{server_base_url}/server/admin", gis = gis)

It now only takes a second. Thank you!

Marshal · Answer

I was also having slow response using gis.admin.servers.list() in Enterprise 11.3 with IWA.  I got much better performance directly creating the server object per the example below, except I built the GIS object using the URL instead (For example, gis = GIS('https://portal.domain.com/webadaptor')

Hope it helps someone!

https://developers.arcgis.com/python/api-reference/arcgis.gis.server.html#server

# Usage Example 3: Get the ArcGIS Server site that is federated to an Enterprise (using ``gis``)

server_base_url = "https://example.com"
gis = GIS(profile="your_ent_admin_profile")
gis_server = Server(url=f"{server_base_url}/web_adaptor/admin",
gis = gis)

StefanUseldinger · Answer

I have had this issue yesterday. In my case, our notebook server service was offline while our federated arcgis server was online. gis.admin.servers.list() didn't even return a timeout after 30 minutes. It just hanged. Restarting the nbs service helped.