Best Practices for Enterprise Environment Upgrade

CodyPatterson

Hey all,

 We have just renewed our licenses and were accidentally given 11.2 instead of 11.1 licenses. That is no big deal, we can just email our rep and get that fixed, but I suppose this is opportunity for upgrading.

I've attempted to upgrade before, and it resulted in a complete corruption of our portal environment. I simply followed the steps and had the program state that the upgrade was successful and then nothing was accessible. Our environment is still very new, with no users on it and still no major documents, how do I avoid corrupting our environment again?

I want to be sure this can occur in the future, and we can upgrade our system without issue in the future.

Any advice?

Thanks in advance!

MMBR

There are several options.

1. Take a machine image backup, this can be done for physical machines, VMWare VM's and Cloud VM's. You can work with your IT department.

2. For VMWare VM's, you can create a snapshot and if something goes bad you can simply restore the machine using the snapshot, you will not need to restore the image backup, work with your VMWare Administrator.

3. Create ArcGIS Enterprise Backups and learn how to use the backups to restore ArcGIS Enterprise.

ArcGIS Enterprise Deployments – Portal / Server / Datastore -  Portal webgisdr backup utility

https://enterprise.arcgis.com/en/portal/latest/administer/windows/overview-backup-restore-web-gis.htm

https://enterprise.arcgis.com/en/portal/latest/administer/windows/create-web-gis-backup.htm

https://enterprise.arcgis.com/en/portal/latest/administer/windows/restore-web-gis.htm

• The backup for each component is placed in a temporary directory on each component's machine before being moved to the shared directory you specify.
• Therefore, the following directories must be large enough to contain the backup of each component:
• Portal for ArcGIS: <Portal_content_directory>/temp
• ArcGIS Server: <ArcGIS_Server_installation_directory>/temp
• ArcGIS Data Store: <ArcGIS_Data_Store_directory>/temp

ArcGIS Server Deployments

https://enterprise.arcgis.com/en/server/latest/develop/windows/backup-utility.htm

https://enterprise.arcgis.com/en/server/latest/develop/windows/restore-utility.htm

ArcGIS DataStore

https://enterprise.arcgis.com/en/data-store/latest/install/windows/data-store-utility-reference.htm

describedatastore

updatebackupschedule

configurebackuplocation

backupdatastore

deletebackup

listbackups

restoredatastore

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Tip: create a development ArcGIS Enterprise deployment and practice the upgrade before you actually upgrade your production deployment.

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I hope this helps.