ArcGIS Server service stop working Error 1069:

Question

Hello,

For some reason, when I open a WAB app that use ArcGIS for server 10.3.1 services, it can load any layer and that is because the services stop working.

When I check ArcGIS Server service and restart the service I got the error 1069: The service did not start due to a logon failure.

I login to the service

It start working again fine after login. one or two days working fine, suddenly i cannot see layers in my WAB app and the reason is because again, Server service is not working, I need to type arcgis password again for service runs correctly.

Why is my server service login out? why is it not working fine? anyone has any idea what could be happening to ArcGIS Server service?

ArcGIS Server 10.3.1

Windows Server Enterprise without Hyper-V SP2

Thank you,

Diego Llamas

RandallWilliams · Answer

Organizations frequently enforce password policies forcing users to reset passwords every x number of days. There's a concept of 'managed service accounts' that would help password management with ArcGIS Enterprise.

Please contact support services to request to be added to the list of users who would like to see these enhancements implemented:

[#ENH-000099031 ArcGIS Server's setup (GUI) requires the administrator to supply the username (which is known) and the password (which is unknown) in order for the setup to proceed. This precludes the use of managed service accounts with ArcGIS Server.]

[#ENH-000099020 Add support for managed service accounts within the Portal for ArcGIS product setup (either silent or gui setup.)]

MarinProdan · Answer

Hi, I had that problem. But has been resolved by changing the password for the ArcGIS profile or try to use local system account for arcgis server windows services(services.msc)

RandallWilliams · Answer

I typically refrain from running much as local system because that's a highly privileged account. Do you see any errors in your windows event logs?