Publishing a geoprocessing service fails in 10.8.1

Question

I am trying to publish a geoprocessing service, but it fails. Both ArcGIS Enterprise (10.8.1) and ArcGIS Desktop (10.8.1) are on the same machine The output of the results window in ArcGIS Desktop shows this: Stage Service - Passes Upload Service Definition - Failed Results Window The logs from server show the following: Error Code=9999 - java.rmi.UnmarshalException: Error unmarshaling return header Request for the service 'System/PublishingTools.GPServer' processed successfully. Response sent to the user '0123456789ABCDEF::myname'. Server object processing time for service request: System.PublishingTools.GPServer is 5 ms. Instance of the service 'System/PublishingTools.GPServer' crashed. Please see if an error report was generated in 'C:\arcgis\arcgisserver\logs\MACHINEACTUALNAME\errorreports'. To send an error report to Esri, compose an e-mail to ArcGISErrorReport@esri.com and attach the error report file. java.rmi.UnmarshalException: Error unmarshaling return header; nested exception is: java.net.SocketException: Connection reset at java.rmi/sun.rmi.transport.StreamRemoteCall.executeCall(Unknown Source) at java.rmi/sun.rmi.server.UnicastRef.invoke(Unknown Source) at java.rmi/java.rmi.server.RemoteObjectInvocationHandler.invokeRemoteMethod(Unknown Source) at java.rmi/java.rmi.server.RemoteObjectInvocationHandler.invoke(Unknown Source) at com.sun.proxy.$Proxy18.handleRequest(Unknown Source) at com.esri.arcgis.discovery.admin.rediscovery.service.ArcSOCGISService.handleRequest(ArcSOCGISService.java:598) at com.esri.arcgis.discovery.admin.rediscovery.actors.GPServerObjectSyncActor.onReceive(GPServerObjectSyncActor.java:156) at akka.actor.UntypedActor$$anonfun$receive$1.applyOrElse(UntypedActor.scala:167) at akka.actor.Actor$class.aroundReceive(Actor.scala:467) at akka.actor.UntypedActor.aroundReceive(UntypedActor.scala:97) at akka.actor.ActorCell.receiveMessage(ActorCell.scala:516) at akka.actor.ActorCell.invoke(ActorCell.scala:487) at akka.dispatch.Mailbox.processMailbox(Mailbox.scala:238) at akka.dispatch.Mailbox.run(Mailbox.scala:220) at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(AbstractDispatcher.scala:397) at scala.concurrent.forkjoin.ForkJoinTask.doExec(ForkJoinTask.java:260) at scala.concurrent.forkjoin.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1339) at scala.concurrent.forkjoin.ForkJoinPool.runWorker(ForkJoinPool.java:1979) at scala.concurrent.forkjoin.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:107) Caused by: java.net.SocketException: Connection reset at java.base/java.net.SocketInputStream.read(Unknown Source) at java.base/java.net.SocketInputStream.read(Unknown Source) at java.base/java.io.BufferedInputStream.fill(Unknown Source) at java.base/java.io.BufferedInputStream.read(Unknown Source) at java.base/java.io.DataInputStream.readByte(Unknown Source) ... 19 more Error Code=9999 - java.rmi.UnmarshalException: Connection refused to host: localhost Request for the service 'System/PublishingTools.GPServer' processed successfully. Response sent to the user '0123456789ABCDEF::myname'. Server object processing time for service request: System.PublishingTools.GPServer is 6 ms. java.rmi.ConnectException: Connection refused to host: localhost; nested exception is: java.net.ConnectException: Connection refused: connect at java.rmi/sun.rmi.transport.tcp.TCPEndpoint.newSocket(Unknown Source) at java.rmi/sun.rmi.transport.tcp.TCPChannel.createConnection(Unknown Source) at java.rmi/sun.rmi.transport.tcp.TCPChannel.newConnection(Unknown Source) at java.rmi/sun.rmi.server.UnicastRef.invoke(Unknown Source) at java.rmi/java.rmi.server.RemoteObjectInvocationHandler.invokeRemoteMethod(Unknown Source) at java.rmi/java.rmi.server.RemoteObjectInvocationHandler.invoke(Unknown Source) at com.sun.proxy.$Proxy18.shutdown(Unknown Source) at com.esri.arcgis.discovery.admin.rediscovery.service.ArcSOCGISService.stop(ArcSOCGISService.java:498) at com.esri.arcgis.discovery.admin.rediscovery.service.ArcSOCGISService.start(ArcSOCGISService.java:282) at com.esri.arcgis.discovery.admin.rediscovery.service.ArcSOCGISService.handleRequest(ArcSOCGISService.java:661) at com.esri.arcgis.discovery.admin.rediscovery.actors.GPServerObjectSyncActor.onReceive(GPServerObjectSyncActor.java:156) at akka.actor.UntypedActor$$anonfun$receive$1.applyOrElse(UntypedActor.scala:167) at akka.actor.Actor$class.aroundReceive(Actor.scala:467) at akka.actor.UntypedActor.aroundReceive(UntypedActor.scala:97) at akka.actor.ActorCell.receiveMessage(ActorCell.scala:516) at akka.actor.ActorCell.invoke(ActorCell.scala:487) at akka.dispatch.Mailbox.processMailbox(Mailbox.scala:238) at akka.dispatch.Mailbox.run(Mailbox.scala:220) at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(AbstractDispatcher.scala:397) at scala.concurrent.forkjoin.ForkJoinTask.doExec(ForkJoinTask.java:260) at scala.concurrent.forkjoin.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1339) at scala.concurrent.forkjoin.ForkJoinPool.runWorker(ForkJoinPool.java:1979) at scala.concurrent.forkjoin.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:107) Caused by: java.net.ConnectException: Connection refused: connect at java.base/java.net.PlainSocketImpl.connect0(Native Method) at java.base/java.net.PlainSocketImpl.socketConnect(Unknown Source) at java.base/java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) at java.base/java.net.AbstractPlainSocketImpl.connect(Unknown Source) at java.base/java.net.SocksSocketImpl.connect(Unknown Source) at java.base/java.net.Socket.connect(Unknown Source) at java.base/java.net.Socket.connect(Unknown Source) at java.base/java.net.Socket.(Unknown Source) at java.base/java.net.Socket.(Unknown Source) at java.rmi/sun.rmi.transport.tcp.TCPDirectSocketFactory.createSocket(Unknown Source) ... 23 more Shutting down context for service: System.PublishingTools.GPServer Cleanup: Terminating SOC process. System.PublishingTools.GPServer . Error Code=9999 - java.lang.Exception: Could not service request Request for the service 'System/PublishingTools.GPServer' processed successfully. Response sent to the user '0123456789ABCDEF::myname'. End server object construction. CLSID = {a6da33b7-4804-4116-b54d-a72d77dd4081} Server object implements IObjectActivate. Server object implements IRequestHandler2. Instance of service 'System/PublishingTools' has been created successfully. Exception in com.esri.arcgis.discovery.admin.rediscovery.actors.GPServerObjectSyncActorcom.esri.arcgis.discovery.admin.rediscovery.util.ArcGISServiceException: Could not service request. java.lang.Exception: Could not service request. at com.esri.arcgis.discovery.admin.rediscovery.actors.RediscoveryAppServer.handleRequestNoWait(RediscoveryAppServer.java:466) at com.esri.arcgis.discovery.admin.rediscovery.actors.GPJobExecutorSingleton.a(GPJobExecutorSingleton.java:327) at com.esri.arcgis.discovery.admin.rediscovery.actors.GPJobExecutorSingleton.access$1300(GPJobExecutorSingleton.java:68) at com.esri.arcgis.discovery.admin.rediscovery.actors.GPJobExecutorSingleton$ExecutorThread.run(GPJobExecutorSingleton.java:520) Exception caught while handling request for service -System/PublishingTools. java.lang.Exception: Could not service request. The containing process for 'System/PublishingTools' job 'j9abdea8d57b94ac2b2413cda4a482d9b' has crashed. Job 'j9abdea8d57b94ac2b2413cda4a482d9b' for service 'System/PublishingTools' completed its execution. The status of the job after completion was 'esriJobFailed'. Elapsed time '87419' ms. HTTP Referer: http://www.esri.com/90370070-030B-49AD-BE5F-CF058F651497 Request received from the user '0123456789ABCDEF::myname' for the service 'System/PublishingTools.GPServer'. RediscoveryAppServer handleRequest called. FQSN: System.PublishingTools.GPServer Binary request for service - System/PublishingTools.GPServer I have tried a number of solutions but I am unable to resolve this issue. Any pointer are welcomed.

GlenShepherd · Answer

Glad to hear it's working now, albeit under a different name...

I might recommend using ArcGIS Pro to carry out this workflow in the future and you may get some more descriptive troubleshooting messages from the desktop side if there is a failure.  To hazard a guess, it seems like some content has been created during the initial publishing stage and occupied the service name 'default' preventing you from creating another service by the same name...

sxj · Answer

Hi @GlenShepherd

I published the tool again this morning and it succeeded.

Not sure why, but what I did was to give it a new name when staging like defaultname_1 instead of defaultname and then uploaded defaultname_1.

sxj · Answer

Hi @GlenShepherd

Publish feature services work and do not have other services besides this geoprocessing service I am trying to publish.

I have restarted the 'publishingtools' and 'publishingtoolsex' system services and they are also running.

I have also restarted arcgis service.

I have also rebooted the box.

The issue still occurs.

Thanks.