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Getting error while searching for portal users in PortalPy

GregStevenson

I am using PortalPy to search for and return users. I am getting the following error:

'NoneType' object has no attribute 'get'

I get the error whether I use 'search_users' or 'get_org_users'

The error only occurs when I attempt to return all users. If I search for a specific user or set of users they return fine. My code is:

portal = portalpy.Portal(portalUrl, portalAdminUser, portalAdminPassword)
users = portal.search_users('')

print(users)

Any thought as to what the cause is? There are no obvious problems with our portal users that would make them None objects. The same code worked previously.

Also possibly related is this new message when the script is run "No handlers could be found for logger "portalpy""

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Accepted answers

GregStevenson

I have embarrassingly solved my own problem. The problem was that the portal password was incorrect. This doesn't explain the error messages though, nor does it explain how I was able to access some of the portal users details despite having an invalid login.

Thanks for your help to those who replied.

All comments

DanPatterson_Retired

in python that means None was returned

arguments but 1 was given
>>> a = None
>>> type(a)
<class 'NoneType'>

any function the 'gets' something or is designed just to run, required parameters or no parameters.

You specified portal.search_users('') .... have you tried portal.search_users() ... ie empty braces to see if the defaults will be used if nothing is specified? Or perhaps it requires some other wildcard. Your request uses double single-quotes as the default parameter, something that I doubt it requires.

GregStevenson

Hi Dan, I think portalpy uses 'get' when accessing the users within portal. It is failing during its own search. But if I place a specific search funtion it works (but only returns a sub-set of the users). portal.search_users('') is used as a query term is required for search_users and the wildcards '*' and '?' do not work. portal.search_users() is invalid as there is no query.

DanPatterson_Retired

Ok ... just checking, I am suprised that there is no 'all' or 'any', like '*' use in arcpy

GregStevenson

The documentation around what to place as the query is very poor. Although I don't think this is the problem. I have an identical script pointing to a different portal and it works fine.

GregStevenson

Thanks for your help to those who replied.

PaulDavidson1

Thanks for posting that back Greg.

That is some “interesting” stuff.

Makes no sense that you could obtain any info without a proper password.

I’m assuming all the users you did get responses for were “named users?”

GregStevenson

Yes, so i've just tested it again. With an incorrect password you can get responses for named users. But you cannot get responses for "all" named users (using '' as your query). But if you put in a search query such as 'greg' it will return all named users found.

JonathanQuinn

The request for users that it makes is:

<portalUrl>/sharing/rest/community/users?q=accountid%3A0123456789ABCDEF

The user search endpoint, (sharing/rest/community/users) does not need a token, so it doesn't actually use the credentials provided to generate a token. It returns very basic information about the users within the organization. If you were to make that request with a token, you'd get more information.

PaulDavidson1

Thanks for the clarification Jonathan.

I'm wondering if this represents a minor security breach?

For example, I can get to the query page without any login, which matches your clarification.

But then I can do a query on 'd*' and get back names with a d in them.

Since Portal is typically inside the firewall, maybe it's no big deal.

What is the design purpose of the sharing directory?

Thanks...

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