Offline Collector Maps work in iOS but not Android

Question

I have created a map specifically for offline use, all the layers are editable and have offline sync enabled.

When I go to download offline areas in the Android device, it will begin to download then completely stop and disappear before it finishes. However it works perfectly fine in the iOS device.

Any pointers on how to fix this? Thanks!

Hayley · Accepted Answer

Hi Glen,

I uninstalled the Collector app and reinstalled it, all seems to be working now haha thank you!