Problem to configure WebAdaptor 10.8.1 w/ Tomcat 9 Ubuntu20

Question

Friends,

I have a problem to install and configure WebAdaptor 10.8.1

I put arcgis.war in tomcat9 and tomcat9 show this message: Unable to load web_adaptor.properties configuration file

I tried to access http:// domain .com/arcgis/webadaptor and shows this message:

The web adaptor configuration URL has to be accessed from the machine hosting the web adaptor.

I run this command in cli: curl https:// domain .com/arcgis/webadaptor shows this message:

Unable to configure the {0} with the Web Adaptor. Please make sure that the server machine is running and that the account specified has administrative privileges to the site

Anynone help me?

gafrs · Answer

I had this issue too.  You probably have fixed it by now, but for Internet posterity this was my solution.

On Tomcat for Linux systems, the "tomcat" user (or the user running the Tomcat service) MUST HAVE A HOME DIRECTORY AND A LOGIN SHELL!  Web Adaptor uses this information to modify the deployed/exploded WAR file directory (for arcgis.war that will be "tomcat/webapp/arcgis").  The "home directory" should be the path to the Tomcat main directory, e.g. the "$CATALINA_HOME" env var.  For the sake of conformity, use Bash as the login shell.

# getent passwd tomcat

tomcat:x:901:900::/:/sbin/nologin

# usermod -d /path/to/my/tomcat/ -s /bin/bash tomcat

# getent passwd tomcat

tomcat:x:901:900::/path/to/my/tomcat/:/bin/bash

Should work now...

StevenBowden · Answer

I would be looking at how you are doing the port redirect.  Tomcat still looks like it is running on 8443.  From memory all of the web adaptor doco doesn't take into consideration the tomcat port differences in the examples etc so it is hard to follow.

Another possible way could be to run apache with mod_proxy to redirect to the tomcat ports.  Similar to the link below but modified for 443 and 8443 instead of 80 and 8080 http://blog.marcnuri.com/running-apache-tomcat-and-apache-httpd-on-port-80-simultaneously/

FilipeArão · Answer

Friend, thank you for your reply, but i can´t run WebAdaptor. I reinstall with root user in /opt/arcgis and changed permission to 0777 -Rf also in /opt/tomcat, but doesnt work. I don´t know what to do. I install arcgis datastore, portal and server normally, but the WebAdaptor is very complex. In tomcat9 SSL runs on port 8443, but i redirect to port 443. This is a problem?  Tomcat´s logs shows:

16-Apr-2021 11:23:47.416 INFO [Catalina-utility-2] org.apache.catalina.startup.HostConfig.deployWAR Deployment of web application archive [/opt/tomcat/apache-tomcat-9.0.19/webapps/arcgis.war] has finished in [1,316] ms
16-Apr-2021 11:27:55.817 WARNING [https-openssl-nio-8443-exec-5] com.esri.arcgis.server.wa.data.Config.initialize Unable to load web_adaptor.properties configuration file