Hello
I've created a web survey and was trying to download it to Survey123 Connect but it would not complete the download, it just stays stuck on "downloading" , could you please advise?
thanks
Which version of Survey123 Connect are you using?
Im using latest version 1.7.35
Me as well.
In the logs this is what is captured:
<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Logging started: 2016-10-12T14:30:58<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Application Name: Survey123ConnectforArcGIS<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Application Version: 1.8.27<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Application File Path: C:/Program Files/ArcGIS/Survey123/Survey123ConnectforArcGIS.exe<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Application Directory Path: C:/Program Files/ArcGIS/Survey123<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ AppFramework Version: 1.3.16<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Qt Version: 5.6.0<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Operating System: Windows 7<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Operating System Type: windows<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Operating System Version: 7<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Kernel Type: winnt<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Kernel Version: 6.1.7601<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ CPU Architecture: x86_64<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ SSL Library Version: OpenSSL 1.0.2g 1 Mar 2016<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Host name: PIVTSS01<14>1 2016-10-12T21:30:58Z PIVTSS01 Survey123ConnectforArcGIS 5132 - - $ Domain name: esri.local<15>1 2016-10-12T21:32:08Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="write" filename="Config.qml" line="64"] qml: Saving Configuration<15>1 2016-10-12T21:32:08Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="write" filename="Config.qml" line="66"] qml: apiUrl https://survey123.arcgis.com/api<15>1 2016-10-12T21:32:08Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="write" filename="Config.qml" line="67"] qml: ignoreSslErrors true<15>1 2016-10-12T21:32:09Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="ArcGIS.AppFramework.File"] ArcGIS.AppFramework.File: __thiscall ZipReader::ZipReader(class QObject *)<15>1 2016-10-12T21:32:10Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="startQuery" filename="NewSurveyDialog.qml" line="249"] qml: Form query: orgid:jMCHJcLe13FaKCFB AND ((type:"Microsoft Excel" AND tags:"XLSForm") OR (type:"Form" AND NOT tags:"noxlsform"))AND tags:"Template"<15>1 2016-10-12T21:32:10Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="onSearchCompleted" filename="PortalSearchModel.qml" line="80"] qml: Search completed: 2 item(s)<15>1 2016-10-12T21:32:12Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="startQuery" filename="NewSurveyDialog.qml" line="249"] qml: Form query: owner:nathanenge AND ((type:"Microsoft Excel" AND tags:"XLSForm") OR (type:"Form" AND NOT tags:"noxlsform"))<15>1 2016-10-12T21:32:12Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="onSearchCompleted" filename="PortalSearchModel.qml" line="80"] qml: Search completed: 1 item(s)<15>1 2016-10-12T21:32:14Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="download" filename="FormItem.qml" line="51"] qml: Download ea69d59bf06f43998fbc03524d3d2cec What's your Whisky<15>1 2016-10-12T21:32:14Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="ArcGIS.AppFramework.Network"] ArcGIS.AppFramework.Network: void __thiscall NetworkRequest::setErrorCode(int) 401<15>1 2016-10-12T21:32:14Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="ArcGIS.AppFramework.Network"] ArcGIS.AppFramework.Network: void __thiscall NetworkRequest::setErrorText(const class QString &) "Error transferring https://esrica-pacific.maps.arcgis.com//sharing/rest/content/items/ea69d59bf06f43998fbc03524d3d2cec/data - server replied: Server Error"<10>1 2016-10-12T21:32:14Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="onErrorTextChanged" filename="PortalRequest.qml" line="75"] qml: portalRequest: https://esrica-pacific.maps.arcgis.com//sharing/rest/content/items/ea69d59bf06f43998fbc03524d3d2cec/data error Error transferring https://esrica-pacific.maps.arcgis.com//sharing/rest/content/items/ea69d59bf06f43998fbc03524d3d2cec/data - server replied: Server Error<10>1 2016-10-12T21:32:14Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="onReadyStateChanged" filename="PortalRequest.qml" line="64"] qml: PortalRequest status: 500 500 Server Error<10>1 2016-10-12T21:32:14Z PIVTSS01 Survey123ConnectforArcGIS 5132 - [AppStudio@11205 category="qml" function="onFailed" filename="PortalRequest.qml" line="79"] qml: PortalRequest failed: url https://esrica-pacific.maps.arcgis.com//sharing/rest/content/items/ea69d59bf06f43998fbc03524d3d2cec/data error { "code": 500, "message": "500 Server Error"}
The error is apparently on the ArcGIS Online side. If you're proficient in network debugging, I would try to access the items using the REST URL directly using a valid token and either your browser or a dedicated application like Postman.
Angemeldete Mitglieder können Beiträge verfassen, Updates folgen und mehr. Neu hier? Registriere ein kostenloses Konto.
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.
