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Survey123 XLX Error

AliAwad

when i want to create a new surbey123 form using Survey123 connect (Advanced templates), i have an error : ( Microsoft excel: We found a problem with some content in 'Form3.xlx.'. Do you want us to try to recover as much as we can? if you trust the source of this workbook, click yes.).

Note: i tried to create a standard templates and i haven't any error!

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Anonymous User

Hi Ali,

What version of Survey123 Connect are you using, and also what version of Microsoft Excel?

I just tested creating a survey from Advanced template with 3.10 Connect on Windows 10 with latest version of Excel Office 365, and it was created successfully without any errors and the workbook opened ok.

Regards,

Phil.

AliAwad

Hi Philip,

I'm using Survey123 3.10, and Microsoft office 2016.

I think the problem is in the excel not in the survey, But no one was able to support a solution to this problem, and the strange thing is that Excel works normally except when using Advanced Templates.

Best regards,

Ali.

Anonymous User

Hi Ali,

Is this a new issue with 3.10, or did it occur with 3.9 Connect also? The templates have been updated for 3.10 however the Advanced and Standard are very similar so would expect the same issue with both.

Have you tried on another computer with Excel, or does it only happen on your computer?

Regards,

Phil.

Anonymous User

Hi Ali,

We have updated the Advanced Template item in AGO (within the past hour) and run a repair on the xlsx file, hopefully this will address the problem.

Can you please try again to create a new survey from Advanced Template, and let us know the outcome?

Regards,

Phil.

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