Slow loading of photos on iOS

Question

Has anyone else experienced very slow loading of photos from the photo gallery on an iOS device?

It appears that when there are large numbers of photos in the photo gallery on the device (i.e. hundreds of photos, which is actually not that uncommon nowadays) then, after selecting a photo it takes ages (talking minutes if not longer) for the photo to actually attach and the UI to return to Survey123.

Cheers,

-Paul

Anonymous User · Answer

Thanks Paul, I have linked your comments to the issue in backlog and it will be looked at.

Anonymous User · Answer

Latest version of Survey123.

Have experienced the issue on iPhone 5, iPhone 6, iPad 2, and on iOS v9 and 10.

Anonymous User · Answer

Hi Paul,

To further understand the issue, can you please confirm the following:

1. Version of Survey123

2. iOS Version

3. Device model

Regards,

Phil.