Photo Pixel Sizes Fluctuates Between Devices

AbigailRivera

I have one device that collects photos that are 4624 × 3472 pixels and another that used to do the same, but for some reason is now collecting the photos at 3264 × 1836 pixels. Both are the same model phone (Pixel 7a). Any ideas on how to get the second phone to collect at 4624 × 3472 again?

TylerGraham2

I'd check 2 things, the camera's settings and image size restrictions for the survey in Survey123 Connect.  In Survey123 Connect go to options and look at the Images section and see what the settings are for image size. If it is unrestricted, I'd say it is definitely a camera setting on your phone and you need to fiddle with the either the megapixel setting, resolution, or quality setting.  I used to have a 7a and I remeber it was a photo quality setting, something like fine/high quality or something similar.