Survey form blank after opening survey in mobile application

jhodny@Newark.de.us_CityOfNewarkDE

Hello.  I have created a Survey123 form in the Survey123 web designer for a restaurant inspection program.  I can create an inspection record when I access the form in the web browser window.  The inspection form and subsequent the inspection report both look great. 

I opened the 123 mobile app on my Android phone and downloaded the survey form. I can see the survey in the list. I can click and open the survey, and see the survey name, thumbnail, etc. at the top of the window, and the blue Collect button at the lower left.  I press the Collect button, and I am greeted with a blank screen.  The survey title is at the top (green banner) and the submit checkmark in the lower right, but no form questions.  The same behavior was observed on an iPhone.  I changed a share setting to "Open the surveys in the Survey 123 field app directly," same 'blank screen' behavior, so I changed the setting back to its original value.  This behavior was completely unexpected.  Any help would be greatly appreciated.  Thanks in advance, Jay

abureaux

I'm not proficient with the web designer and tend to stick with Connect, so I can't help too much with that. But regardless, this bahaviour isn't normal. If you see content in the web form, that same content should be visible in the Field App (the reverse isn't always true though). I'd bring this up with the Esri team by submitting a ticket as it is likely a bug they need to log (if not done so already).