Error when publishing Survey123 survey "400: Exception invoking method UpdateEditorTrackingInfo "

Question

I’m trying to publish a new survey in Survey123 Connect, but I get this error:

Unable to update feature service definition.
Code: 400
Exception invoking method UpdateEditorTrackingInfo
Exception has been thrown by the target of an invocation.

This is my first time publishing this survey, and there are no existing entries or feature services for it in ArcGIS Online. I’ve checked my XLSForm for duplicate field names and it looks clean.

Has anyone else encountered this error? What might cause the “UpdateEditorTrackingInfo” failure, and how can I fix it?

Priya_Das · Answer

Hi @or1623,

Did you check this article : https://support.esri.com/en-us/knowledge-base/error-failed-to-save-unable-to-update-feature-service-d-000019616

Neal_t_k · Answer

Did you use a previous survey as a template? If so check the settings tab in your xlsx and see if there is a remnant submission url.

Otherwise start a fresh survey with a blank template. Then copy and "paste values" into your new xlsx, for your survey tab and choices tab and try publishing that.