We have a Survey123 app with Inbox enabled so that field workers can update existing records. The workflow is:
1. Field workers open the survey and download records from the Inbox.
2. They update the records in the Inbox.
3. They try to send the updated survey.
- The problem is that field workers cannot send their updates - the send action fails with no clear message.
- Their accounts are assigned the creator role.
- When I test the same workflow using Administrator account, I can successfully send the edits without any issues.
It seems to be permission problem, but I can't figure out what setting might be blocking them.
Has anyone encountered this issue? What permissions or settings should I check? Thanks in advance