Hello,
We are using Enterprise 10.9.1. Regarding Survey123 app, it has been a while since I have used it, but I thought if you SENT a survey, you could still edit it or is that only if its in outbox or drafts.
Thank you,
Annette
Hey, @Anonymous User, I found this to be the case with us as well. I haven't tested it on android, so I'm not sure if it's the same on that, but editing a sent survey isn't possible on iOS anymore. I had them log a bug for this so I am hoping this gets fixed soon. This only happens if you created the survey with the web designer. If the survey was created with connect, everything still works fine.
So the latest update says it fixed the bug, but that doesn’t appear to be the case for us. Can anyone else verify this?
Just a little update....our account manager reached out to the Survey123 team and received this response...
Some context on this issue, before we explore a quick resolution: Due to security considerations, since version 3.14, surveys published from Survey123 Connect and the web designer disable editing capabilities when the survey is originally published. This causes the ‘Edit’ option in the Survey123 field app Sent folder to be disabled by default, which is a change in behavior when looking at prior versions.The change in behavior is not caused by the mobile app. Is more a matter of a more restrictive survey configuration. Resolution: If the survey was published in Survey123 ConnectGo into the survey options and enable the Edit option within the Sent folderMake sure your survey feature layer as editing (update) capabilities onPublish survey againIf the survey was published in Survey123 designerYou need to download the survey into Connect, make a copy of it (save as) and follow instructions outline above for Connect Having to convert designer surveys into Connect surveys for this reason is not desirable. We are looking at options to resolve this so you no longer need to convert designer into Connect surveys for this.
Some context on this issue, before we explore a quick resolution:
Resolution:
I think you may be right. I don't use connect at all. It's becoming more and more on an issue though. Our users are frustrated at not being able to edit their own surveys.
Right? That was the first thing I checked and all is good. Still only works on desktop not the iPhone. If I use Connect, rather than the web, if I remember correctly from there on out I have to use Connect, right? I don't know it that well.
Connect, not sure on web.
Is this menu in the app or in the web designer?
I also noticed 3.14 is now defaulting to allow sent editing to off. Check that. Of course should be all devices but maybe. In Connect then Options.
Edit yep this one got me today. Did the defaults change on us? Have not noticed this until now. Maybe 123 can add here.
I need to clarify that it works on the desktop but not on the iPhone.
I think it may be a 3.14 thing. I noticed that all of a sudden all editing is turned off on new forms now. No idea why anyone would want that and it has become a pain to have to go change it all the time. I have not found a way to change it for good yet but I have not looked much.
On the service for the form
Hopefully that helps
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