nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

nicoletrenholm

Why does my account give me this error?

Why can I not make a new survey?

Najděte více příspěvků označených jako

Accepted answers

All comments

DanPatterson_Retired

Have you confirmed the requirements?

System requirements—Survey123 for ArcGIS | ArcGIS

Have you been able to create one before?

If not, try the exercises beginning with...

Create an ArcGIS organization—Survey123 for ArcGIS | ArcGIS

nicoletrenholm

My computer meets the requirements. I was able to create a survey when I was a trial member.

DanPatterson_Retired

so you are with an organization?

Anonymous User

Hi Nicole,

Are you using ArcGIS Online or Enterprise (Portal)? And are you trying to create surveys using Connect or Web Designer?

You need to ensure you are a level 2 user to create surveys.

Phil.

nicoletrenholm

I am a level 2 user with an organization and am using ArcGis Onine

Anonymous User

Hi Nicole,

So where do you see the error message you describe above, can you send a screenshot?

Phil.

nicoletrenholm

If I try and open an existing survey

Anonymous User

Hi Nicole,

I see you are logged in with a gmail account? Do you have a paid ArcGIS Online subscription?

Phil.

nicoletrenholm

Yes.

Anonymous User

Can you try and clear the browser cache/history and refresh the website and try create a new survey again. Alternatively use a different browser you have not used for this website before, or use incognito mode (private browsing). Interested to see if it is a caching problem.

Phil.

nicoletrenholm

I tried both ideas but had same issues.

Anonymous User

Zhifang Wang‌ Can you please take a look at this issue, I am not sure what the cause of the error is?

ZhifangWang

Hi Nicole,

Noticed you mentioned "I was able to create a survey when I was a trial member." , can you please confirm that your trial is still valid or has already ended?

In addition, can you please have a try to create a new hosted feature layer in ArcGIS Online by following Create from a template or existing feature layer? To see if your account has privileges to do so.

nicoletrenholm

Thanks! I will be at sea till 8/25/2018, and hope to get my new survey out

to volunteers then! Thanks for looking into this.

GavinHesketh

I am having this same issue. I had a trial account that recently was changed to a paid subscription. I now cannot create a new survey via Survey123Connect or Survey123 Web. I get the same error "Cannot create a new survey. Cannot perform query. Invalid query parameters." When I had the trial account I with the same user name and password I was able to create a survey no problem. I checked requirements and changed browsers. Thanks.

Připojte se ke konverzaci

Přihlášení členové mohou přispívat, sledovat aktualizace a další. Jste tu noví? Zaregistrujte si bezplatný účet.

Rychlé odkazy

Community Help
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.