Barcodescan in Survey123, on FZ-B2 slow

Question

Hi,

I'm new at this, but for now it seems that in my Survey123, the barcode scan function , is very slow, the image is wobbly ... Te tablet is brand new (Panasonic FZ-B2) android 6.0.1 on kernel : 3.14.55.

What could be the reason, or how can I solve this ?

Thank you

BrandonArmstrong · Answer

Great to hear that there were some performance improvements after unchecking the irrelevant barcode types.  As for the use of bluetooth scanners, they should be able to fill in barcode fields.  However, they also take over the keyboard of the device; currently the on-screen keyboard does not display when the scanner is connected.

StefaanMinne · Answer

Brandon,

now that I have your attention; would it be possible to use a external barcode reader on usb cable and/or on bluetooth

(for example :Zebra technologies Barcode Scanner Ds3608 Rugg Gr Vibr Motor USB Cba-u46-s07zar Shield USB Cable - DS3608-HP3U4602VZW - …   )

thank you

StefaanMinne · Answer

Hi Brandon,

I have to scan (in 1 survey):

- normal 2d standard barcode

- datamatrix

I have unchecked "all barcodes" and the image is less unstable and the good news is I have now a result when scanning a test code (at home) ... I'll keep you posted when testing outdoors .... hope this works .

Thanks for the support