Archivované účty ArcGIS online

Question

<\/HEAD>Pomáhám spravovat univerzitní organizaci AGO. Od zavedení modelu jednotného přihlášení (single sign on) jsme začali hromadit spoustu materiálů vytvořených studenty, z nichž někteří by chtěli, aby zůstaly veřejně dostupné online i po absolvování.<\/P> <\/P> Můj dotaz se týká toho, co se stane s webovými mapami a mapovými aplikacemi poté, co je deaktivován studentský e-mail (e-mail, který použili k ověření svého účtu AGO)? Předpokládám, že účet AGO je deaktivován? Zmizí také veškerý obsah? Existuje možnost „archivovat“ účty tak, aby byly deaktivovány, ale veřejný obsah zůstal viditelný?<\/P> <\/P> Vím, že můžeme převést obsah uživatelů, ale to je organizační noční můra při správě celé univerzity rok co rok.<\/P><\/BODY><\/HTML>

Anonymous User · Answer

Hi @ScottSweet - if her account is expired she can reach out to Customer Service - they should be able to assist with the activation of an expired account for the purposes of transferring content.

Thanks,

-Peter

ScottSweet · Answer

My question is in line with this, but not for a large org.  I have a colleague who created some content in her personal account and now wants to switch it over to a work account.  However, she didn't renew her subscription and her account has been disabled.  Is there any way to retrieve the data?  Does she have to renew her subscription in order to gain access to that data she created?

My best,

Scott

Anonymous User · Answer

HI David Medeiros‌,

Thanks for the post. For SSO logins if the email becomes deactivated then the individual will no longer be able to sign into ArcGIS Online as the IDP won't be able to authenticate them, but it would not have an effect on the account within ArcGIS Online. Accounts that have been disabled (Manage members—ArcGIS Online Help | Documentation) still retain all content but also take up a seat in the organization.

A lot of improvements have been made to ArcGIS Online within the last six months to assist with content management for large organizations. The most useful feature added for your scenario is the ability to select multiple members and bulk transfer all of their content to a different member. For example, if 50 students graduated you could select all of them, transfer their content to a different account and revoke add-on licenses (also from the Members tab). At that point you would need to manually delete each user from the GUI or use the ArcGIS API for Python or Rest API to script bulk-deleting the users. Please exercise extreme caution if scripting a delete users workflow.

You may be interested in some of the rationale/comments regarding why bulk-deleting users is not available: ArcGIS Online bulk member management - Delete Users

I hope this explanation helps, let me know if there are any questions.

Thanks,

-Peter