A significant issue exists with managing groups in Portal and ArcGIS Online, especially when dealing with Active Directory (AD) groups. Currently, only group owners can administer groups, which creates serious challenges for long-term management and continuity.
This problem becomes particularly evident with AD-linked groups:
- Group owners can't add other admins since members are restricted to AD users.
- Ownership can only be transferred to existing AD group members, who are typically standard users without administrative privileges.
- When a group owner leaves the organization, administrators are forced to manually remove all apps, maps, and other content from the group just to delete it. This is followed by transferring the content to a new admin user and recreating the AD group from scratch.
Allowing Admins to manage groups without being members would solve this issue, improving efficiency and reducing administrative burdens. It would ensure that content and group structures remain intact even when ownership changes, making group management more flexible and reliable.
