Incorrect ArcGIS Monitor Data Expression Results for Portal's Active user count

MikeEtterWSB

I am having a similar issue to what someone else recently reported. I have looked at the examples posted in the esri blog and built the query below.

I want to see a count of users that are currently online. Ideally, I would have a chart that would show the fluctuation in online users over time but at a minimum I need a Indicator to tell me how many are currently online. Here is my expression configuration: 

And here is the Administrator view in Portal. You can clearly see that we haven't had 32 users online at any point today, let alone in the last 30 minutes. Am I configuring something wrong? I appreciate your help.

ryanuthoff

The expression you’re using is the exact same as the expression used in this blog post (number 6). https://www.esri.com/arcgis-blog/products/monitor/administration/arcgis-monitor-analysis-elements-for-enterprise-portal-content/

However, it appears that that expression calculates users who are active in the past 30 days. The “users_total:active” retrieves the number of users who have signed into portal within the past 30 days according to the blog post.

The 30 minutes in the expression is referring to when it last retrieved the statistic of getting the numbers of active users from the past 30 days. Not the number of active users from the past 30 minutes.

I’m not aware of any functionality that displays the number of online users (or if they’ve logged in the last X min, hours, days, etc.). But I would love to see that as a capability!