Survey123 Connect issues viewing initial XLSForm designs in New Survey window

james_appsoils

Hello!

I am using version 3.14.256 of Survey123 Connect on a Windows 11 laptop.

I tried looking up this issue but could not find mention of it. I was trying to review all the sample and template options available by clicking on +New Survey. When I go into the Samples and Community sections, scrolling down fails after scrolling down through 8 or so designs. If I try to drag the scrollbar down, it hops and stutters back up to near the top of the list. I have attempted to use my mouse, keyboard, and trackpad but none of this options work properly.

Is anyone else experiencing this or perhaps have a workaround?

Thank you!

Anonymous User

Hi @james_appsoils,

This is a known issue logged as BUG-000144210, with the current Samples and Communities sections, due to the large number of surveys that are now available. We are planning to address this is a future update.

For now, the best way is to try use the arrow down key and move one by one down the list, wait for it to load fully, and then try scroll and navigate.

Regards,

Phil.