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Survey123 v3.14, blank surveys in iOS, Windows

MapperJim

A field user upgraded to Survey123 v3.14. Now, numerous fields no longer display. Upgraded my Windows version to v3.14, same thing happened. It is impacting Windows, iOS (iPad and iPhone). Two images attached - first from S123 v3.12 with all the correct fields displayed. (Sorry for the redaction.)

MicrosoftTeams-image (3).png

The same record using S123 v3.14.

Any ideas?

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Accepted answers

MapperJim

I was advised to sign-out / in and that cleared it up. UGH!

Thanks for reaching out.

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Anonymous User

Hi @MapperJim,

Can you please provide further details and the workflow being used? Are you using the Inbox to load existing records, or do you use URL parameters to launch from another app?

Also do those fields contain relevant expressions or calculations that changes the values based on other values in the survey?

Are you able to share the XLSForm (xlsx file and media folder files)?

Regards,

Phil.

MapperJim

The exiting records populate the surveys, which go to inboxes.

None of these fields are conditionally relevant.

I'd prefer to send the XLS to you directly.

MapperJim

I was advised to sign-out / in and that cleared it up. UGH!

Thanks for reaching out.

Galen_S_MnDOT

Think I'm having a similar or identical problem to yours, but signing out and back in (even removing the local copy of the inspection and redownloading it after) didn't produce any improvement.

This is what the field that's causing me problems looks like in all current versions of Survey123 (Windows, Android, iOS) for me:

(there's supposed to be an already-selected value in a select-multiple question right below the 'Select Element for Inspection Text')

My agency's institutional rep initiated a ticket and now I'm waiting to here back from Esri support.

Anonymous User

Hi @Galen_S_MnDOT,

Are you able to share your XLSForm (xlsx file and any media/scripts files)?

How are you editing the existing data, via the Inbox or opening via URL parameter?

Regards,

Phil.

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