Hi everyone,
I recently encountered an issue with my published trace network service. Simply put, when I added the published trace network service to Pro, I wasn't able to validate topology or run trace tools. The buttons are greyed out. I'm using Pro 2.9.1 and ArcGIS Enterprise 10.9.1.
When I published the trace network, I made sure to include all participating feature classes AND the trace network.
At the Share As Web Layers pane, under Content tab, I noticed that only the feature classes are included, the trace network layer itself wasn't in the list. This is different from Utility Network - the Content tab would have shown the Utility Network as a layer, and we'll see the dirty area and other stuff if expanded. Is this an expected observation?
After publishing the trace network layers to portal, I was able to see the feature layer and the map image layer in the portal. In the REST services directory, I was also able to see that this service comes with a FeatureServer, a MapServer, a NetworkDiagramServer, a TraceNetworkServer and a VersionManagementServer. It all looked normal to me.
Then when I added the services to Pro, I noticed that the service didn't include the Trace Network layer. Not only that, the Validate and Trace functions are all greyed out. I could still edit the layer (add/edit/delete), but none of the trace network functions worked for me.
I have a feeling certain capabilities weren't enabled properly for the trace network service. Has anyone encountered the same issue? Would be grateful for any kind of help.