Hello Shelby Roberson,
This is a very strange issue. I had tested on my end with an internal 10.8.1 ArcGIS Enterprise environment and the attachments had come through on my test service so I would expect with a 10.8.1 ArcGIS Enterprise environment you should see the same thing.
I apologize but I had submitted a couple of Esri Test points to capture the web traffic and see if there were any error messages when uploading.
There was not both the upload request (to upload the attachment) and apply edits request sent and succeeded as expected:
Upload:
Apply edits:
Both of these requests and responses look the same as my test survey that is working. I was then thinking that maybe something with the firewall or security on the machine was causing the issue but I don't see anything in the requests that would point to that (Not completely ruled out though)
One weird thing I see when I pull the Hosted Feature Service into ArcGIS Pro and try to add an attachment to one of my sample Esri points, ArcGIS Pro throws an "Edit operation failed" error message:
Although again in the web traffic there are no error message that would indicate why the edit operation failed. It just indicates nothing was uploaded.
To confirm if you pull the Hosted Feature Service into ArcGIS Pro or ArcMap do you see the same error message when trying to add an attachment?
I would suggest setting the ArcGIS Server logs to debug and try submitting a record again and see if there are any error messages in the ArcGIS Server logs.
A few questions I have are:
- It looks like the survey was created in the ArcGIS Survey123 Web Designer but in looking at the item details page for the root hosted feature service I only see a stakeholder view, not a field worker view. Was the Field Worker view deleted?
- Is this the only hosted feature service in your ArcGIS Enterprise Organization where this behavior is observed?
- If you publish another test survey with an image question is the same behavior observed?
- I don't think this is the case because I would expect to see an error message in the web traffic but does IT have a file size restriction or data restriction in the environment?
What is really strange is ArcGIS Pro (at least for me) is throwing an error message, but ArcGIS Survey123 is not.
Thank you,
Zach
Thank you,
Zach