Maps not loading in StoryMap, all layers are public

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10-27-2023 08:18 AM
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AllisonLeBorgne
New Contributor

Good Morning,

I have been working on a StoryMap for a month and when myself and coworkers went in to view the swipe maps, they were missing (show greyed-out). This is the first time I have had this issue and I even made the layers public to assure this wasn't the problem. I found a post that this has happened in the past and it was due to updates in the system, which I did notice that took place a week or 2 ago. Is there anything I can do to fix this? Is this a problem that other are having with their published StoryMaps?

 

Please let me know if you are able to assist or look into this issue.

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OwenGeo
Esri Notable Contributor

This issue was reported on some other threads. We have determined the cause of the issue and have also found several workarounds. Please see this announcement for details:

ANNOUNCEMENT: Issue with some maps not loading - Esri Community

Owen Evans
Lead Product Engineer | StoryMaps

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OwenGeo
Esri Notable Contributor

This issue was reported on some other threads. We have determined the cause of the issue and have also found several workarounds. Please see this announcement for details:

ANNOUNCEMENT: Issue with some maps not loading - Esri Community

Owen Evans
Lead Product Engineer | StoryMaps
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