Prior to the December 2018 update of ArcGIS Online, capabilities and identity were determined by user levels (Level 1 and Level 2), allowing ArcGIS Online members to view content or have access to all capabilities within ArcGIS Online. Our user community had asked for a wider variety of capabilities and apps. To meet these requirements, ArcGIS is evolving levels to user types. User types are a combination of identity, capabilities and apps that align with the needs of typical members in an organization.
Learn more by reading this ArcGIS Blog