I can't enable the administrative access to ArcGIS Notebook server using webadaptor

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02-04-2024 05:37 AM
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AhmedFathy74
Esri Contributor

Hello, 

I have installed ArcGIS Notebook server 10.8.1 and ArcGIS web Adaptor and while I was configuring with the server, I didn't find the "Enable Administrative Access with Your Web Adaptor.

so, I can't access the server using web Adaptor. 

 

please, if you know how I can enable that, reply with instructions. 

Thanks in advance. 

Ahmed

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2 Replies
shikhar_deep
Esri Contributor

Hi @AhmedFathy74 

Thanks for reaching out.

  1. Could you please share the status of the notebook server machine (using the private url) from the administrative api? which is  
    https:<notebook server hostname>:11443/arcgis/admin/machines/<notebook server hostname>/status


  2. In the notebook server machine, could you please share the results of 'docker info' & 'docker version'

  3. Can you also try re-adding the web adaptor from a different browser, i.e. remove web adaptor from the notebook server site. Re-install the web adaptor with a different web adaptor context and add the same using a different browser. 

Thanks

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David_McRitchie
Esri Contributor

Hey Ahmad

You can access the update menu for the Web Adaptor via the Server Admin menu. Navigate to https://<FQDM>/server/admin/system/webadaptors/<WebAdaptorID>/update

 

Here you can enable administrative access without any need for a reinstall.

 

Hope that helps,

David

Esri UK -Technical Support Analyst