AGOL Notebook crashing when creating PDF

[LisaT]

I am following this tutorial: https://www.esriuk.com/en-gb/news/we-talk-tech/printing-custom-layouts-from-arcgis-online.  My goal is to print an AGOL map with a custom template. We do not have Enterprise, only an Organizational AGOL account.  When going through the tutorial, everything appears to be working well: the code finds the APX and the layout, finds the title of the layout, etc.  However, as soon as I try to use the "exportToPDF" function I get a wine error and the kernal dies.  I am not new to programming, but am new to Notebooks and have not done a lot of Python (although I have used "exportToPDF in the past).  Am I missing an import or something?

[PhilipThompson11 · Accepted solution]

Hi Lisa, there was a bug introduced to runtime 5 which is causing this crash. Unfortunately you can no longer change the runtime version through the Notebook UI. However, you can use AGO Assistant to make that change. 
https://assistant.esri-ps.com/

When you then open the Notebook you should be able to verify that it runs under runtime 4 and the kernel won’t crash.

Hope that helps.

Philip

[LisaT]

Thank you for replying so quickly! I am really hoping to get this working. I have not used the Assistant and cannot figure out how to change the runtime. When I click on the link you have above and I sign in, I can see my notebook. However, when I click on it the item details show but I only see the options to "View Item JSON", "View Item Resources", "Copy Item", and "Open in ArcGIS Online" (see attached screenshot).  I can't seem to open the Notebook in the assistant?  If I choose to open in AGOL, it takes a long time to redirect and open but, indeed, opens directly in AGOL with all of the same selections that AGOL has (It looks like I am running Python 3 for advanced 6).  I do not see anywhere to change the runtime.  Can you help me to find it?   Im not sure if it matters, but the notebook is not currently shared.

[PhilipThompson11 · Accepted solution]

Hi Lisa, 

Click View Item JSON. Then you should be able to edit the json and the runtime version from there.

[RaviNarayanan]

Hello @PhilipThompson11 @LisaT 

You should be able to change the runtime associated with a notebook from the Notebook items settings pages. Not sure if this option worked?

https://doc.arcgis.com/en/arcgis-online/create-maps/specify-the-runtime-of-a-notebook.htm#ESRI_SECTI...

@LisaT Hopefully you were able to get past the issue with exporting a PDF. 

[PhilipThompson11]

Hi Ravi, The workaround is to change the runtime version, not the runtime type. The version can only be edited through AGO Assistant. The bug is still open.

[RaviNarayanan]

Hi @PhilipThompson11 You should be seeing a dropdown like this - for selecting a runtime (type/version). Please let us know if this doesn't help. Will check out the exportToPDF use case.

[IanTeh]

Hi @PhilipThompson11  and @LisaT. I'm also trying to set up a custom template for my organization. I just started following the tutorial.

I know it is off topic with the original post but regarding creating feature templates for the feature service,. I'm curious to know how to create a feature template that creates a rectangle polygon with the point (primary geometry) as the centroid.

I'm playing around with managing templates - creating group templates - with point as the primary geometry and the only option when choosing a builder is a buffer (which creates circular buffer from the point).

I also posted the question here

I hope this reaches you both!

[PhilipThompson11]

Hi Ian, 

Sorry for not responding sooner. 

The red extents shown in the screenshot are a bit of smoke and mirrors in order to create a better presentation. The feature template is simply red dots - the centre of the extent. During the print process, I calculated what the extent of the map frame will be and placed them into a separate (polygon) feature layer. This was set to refresh and so gave a visual cue as to when the pdf had been picked up off the que and generated.

I spent some time messing round with CIMSymbols to achieve the effect you're looking for but it was a lot of effort and I couldn't get it to work.