Hello,
We've recently upgraded from ArcGIS Enterprise 10.8.1 to 10.9.1. The tile cache data store on 10.8.1 had a problem starting and validating. During the upgrade, the tile cache data store failed to upgrade due to this problem. We unregistered it in 10.9.1 and attempted to restore it using the restoredatastore utility but this wasn't successful. Since the data store didn't have any data, we decided to configure a new tile cache data store using the Data Store Configuration Wizard. This failed with the following error: Attempt to configure data store failed. Caused by: Failed to configure tile cache data store. Caused by: null. The error is also shown in the attached screenshot.
We've tried the solution documented in the following article but this did not help: https://support.esri.com/en/technical-article/000024922
Any suggestions on how to configure a new tile cache data store successfully will be appreciated.
Thanks.